Guided Care Management delivers personalized case management for individuals navigating complex health systems including pregnant women, children, and those with behavioral health needs across Texas and Arizona.
Fill out our secure form. Takes about 5 minutes.
A care team member reviews your information within 48 hours.
We build a care plan around your unique needs and goals.
Your dedicated care manager stands by you every step forward.
We meet clients where they are, navigating health systems, behavioral health needs, and social barriers with compassion.
Case management through HHSC's CPW program for high-risk pregnancies and children with health conditions.
Learn more →Structured, person-centered case management for individuals living with mental health and behavioral health conditions.
Learn more →Whole-person coordination integrating medical, behavioral, and social needs into one seamless, personalized plan.
Learn more →Ongoing support for clients managing diabetes, hypertension, heart disease, COPD and more to stay on track.
Learn more →Connecting clients to housing, food, transportation, and financial resources that directly shape health outcomes.
Learn more →Flexible Basic, Standard, and Premium self-pay coordination plans for clients not covered by Medicaid.
View plans →Our programs are designed for individuals and families navigating complex health, behavioral, and social challenges with dignity and without barriers.
High-risk prenatal care, postpartum follow-up, and HHSC CPW program coordination for Medicaid-eligible women.
Children with chronic illness, developmental needs, or complex health conditions requiring coordinated multi-agency care.
Adults and youth living with mental health diagnoses, substance use challenges, or psychiatric conditions needing structured support.
Medicaid-eligible individuals across Texas and Arizona facing barriers to accessing health, housing, and social services.
You may qualify for GCM services if you meet the following criteria:
A clear, compassionate process designed to get you connected to care as quickly as possible.
Complete our secure online form in about 5 minutes. We review your information within 48 hours.
A care coordinator contacts you for a comprehensive assessment of your needs, goals, and health history.
We develop a personalized care plan connecting you to the medical, behavioral, and social services you need.
Your dedicated care manager stays with you checking in, coordinating providers, and advocating for your health.
Complete our secure eligibility intake. A care coordinator will review your information and contact you within 48 hours.
GCM delivers comprehensive care coordination, case management, behavioral health, and community services designed to meet clients wherever they are on their health journey.
Every service is available through Texas Medicaid at no cost to eligible members, or through our self-pay plans.
Whole-person coordination integrating medical, behavioral, and social support into one seamless, personalized plan. A dedicated care manager stays with you every step.
Targeted education empowering clients to understand their conditions, improve medication adherence, and build sustainable healthy habits.
Connecting clients to housing, food, transportation, and financial resources addressing the social factors that directly shape health outcomes.
Structured support during and after hospital discharge to prevent readmissions, close gaps in care, and ensure continuity across the health system.
Helping clients schedule appointments, coordinate transportation, communicate with providers, and advocate alongside them to receive the care they deserve.
Consistent, ongoing support for clients managing diabetes, hypertension, COPD, heart disease and more monitoring health status and reinforcing self-management skills.
BH-TCM and broader wellness support connecting clients to mental health resources, crisis services, and trauma-informed care across the continuum.
Helping clients enroll in programs, understand their coverage, and access the financial and community supports they're entitled to.
CHWs meeting people in their homes and communities with culturally responsive, linguistically appropriate support the heart of health equity at GCM.
Supporting families and caregivers with education, resources, and planning assistance so they can show up fully for the people they love without burning out.
Virtual and telephonic care coordination for clients across all states including multi-state remote CHW services for those who prefer care from home.
Purpose-built for specific populations, MCO contracts, and health plan partnerships.
HHSC CPW case management, high-risk prenatal outreach, postpartum follow-up, and HEDIS measure improvement for health plans.
Children with complex needs, STAR Kids, CSHCN, and foster care from birth through age 20 with multi-agency coordination.
BH-TCM delivery, co-located care model support, and integrated BH coordination for MCOs and health plans.
Intensive coordination for highest-need members reducing avoidable utilization and improving outcomes for health plans.
Care coordination, benefits navigation, housing referrals, and behavioral health connections for community reentry clients.
CHW outreach and telehealth-supported care management for rural and hard-to-reach populations across all states.
For tiered packages, MCO contracts, and clients with escalating or specialized needs.
High-frequency support for the most complex clients weekly contact, multi-provider coordination, crisis-ready.
Rapid-response case management connecting clients to stabilization resources during acute crisis periods.
Per-member-per-month monitoring for MCO contracts consistent touchpoints to prevent escalation.
Fully customized program design built around your managed care contract and population health goals.
For clients not covered by Medicaid. Pricing discussed during your intake consultation no obligation.
Entry-level plan for stable clients needing light-touch support.
For clients with moderate needs, chronic illness, or new diagnoses.
Designed for high-risk clients needing active, frequent support.
Our care coordinators are here to help. Start your eligibility intake and we'll guide you to the right program.
GCM was built for individuals and families navigating complex health, behavioral, and social challenges with dignity, without barriers, and always with compassion.
Click any group to see which GCM services match your situation.
Texas has one of the highest maternal mortality rates in the country. GCM bridges the gap through HHSC's Children and Pregnant Women (CPW) program at no cost for eligible Medicaid members.
Children with chronic illness, developmental needs, or complex conditions require coordinated, multi-agency care. GCM supports children from birth through age 20 across HHSC, STAR Kids, and STAR Health.
Adults and youth living with mental health diagnoses, psychiatric conditions, or substance use challenges deserve structured, compassionate support not just referrals.
Diabetes, hypertension, heart disease, COPD, asthma managing a chronic condition is a daily challenge. GCM's care managers provide consistent, ongoing support to help clients stay on track.
Health equity isn't achieved in a clinic it's built in communities. GCM's Community Health Workers meet clients where they live, speak their language, and understand the barriers they face.
Caregivers are the invisible backbone of our healthcare system. Whether you're caring for a child with special needs, an aging parent, or a loved one with a chronic condition, GCM is here for you too.
Select your situation to see which GCM services may apply.
High-risk pregnancy, prenatal support, or postpartum follow-up needed.
Child under 20 with a condition, disability, or complex care needs.
Diagnosed with a mental health condition or seeking BH support.
Managing diabetes, hypertension, heart disease, or other ongoing needs.
Struggling with social determinants affecting my health and wellbeing.
Caring for a child, parent, or loved one with complex health needs.
Complete our secure eligibility intake in 5 minutes. A care coordinator will reach out within 48 hours.
Complete this secure form in about 5 minutes. A care coordinator will review your information and contact you within 48 hours.
A care coordinator reviews your intake.
We discuss your needs and confirm services.
Your personalized plan is built.
Your dedicated care manager starts with you.
Everything you need to know about our services, eligibility, and how to get started with Guided Care Management.
Guided Care Management (GCM) is a Texas and Arizona-based care coordination company that provides case management, behavioral health support, and community health services to Medicaid members and individuals navigating complex health challenges. We serve individuals at every stage of life through compassionate, person-centered care.
GCM is based in Little Elm, TX (2601 Little Elm Pkwy, Suite 1803, Little Elm, TX 75068). We serve members throughout Texas and Arizona, including remote and telehealth-based services for clients statewide.
GCM is a care coordination and case management organization, not a medical provider. We work alongside your existing doctors, therapists, and specialists to help you navigate and coordinate your care more effectively.
You can reach us toll-free at 866-448-3441, locally at 469-777-8727, or by email at info@gcmbridge.com. You can also complete the eligibility intake form on our website and a coordinator will contact you within 48 hours.
GCM accepts Texas Medicaid programs (STAR, STAR Kids, STAR Health, STAR+PLUS), UnitedHealthcare Community Plan of Texas (including Navigate, NexusACO, Core, and Doctors Plan), WellPoint (Elevance), Aetna Better Health of Texas, Parkland HEALTHfirst, Cook Children's Health Plan, Baylor Scott & White Health Plan, and AHCCCS Arizona tribal health programs (AIHP, Tribal ALTCS, TRBHA).
Yes. GCM is contracted with UHC Community Plan of Texas and accepts all UHC product lines effective 10/26/2025, including Navigate, Navigate Plus, NexusACO (all variants), Core and Core Essential, Doctors Plan and Plus, Medicare Complete HMO, Medicaid HMO PCP, OK DSNP (CARE), and UHC Community Plan of Texas.
Yes. GCM accepts Baylor Scott & White Health Plan for eligible members. Contact us to verify your specific plan coverage.
Contact us at 866-448-3441 and we will verify your coverage directly. We also offer self-pay coordination plans for clients not covered by Medicaid. No one is turned away without exploring all options.
At GCM, we believe people are the heart of effective care. If you're passionate about serving underserved communities and building stronger health outcomes, we want to hear from you.
See How to Apply"We don't just coordinate care we walk alongside people during some of the hardest moments of their lives."
GCM offers a supportive, mission-driven environment where your work directly improves lives every day.
Be part of a team that bridges gaps in care, strengthens communities, and stands beside clients when they need support most.
Access training, certifications, and professional development opportunities including CHW and case management certifications.
Work in a collaborative, compassionate environment where your contributions are genuinely valued and your voice matters.
We offer full-time and part-time positions with hybrid and community-based roles available to fit your lifestyle.
GCM is always seeking talented, compassionate individuals in the following areas.
Support clients with care coordination, community education, resource navigation, and social services connections. CHWs are the frontline bridge between our clients and the care they need.
Manage client care plans across medical, behavioral, and social domains. Ensure smooth communication between providers, clients, and care teams and serve as the dedicated point of contact for each client's journey.
Connect clients to mental health and substance use resources, support coordination with psychiatric providers, and provide structured case management for individuals enrolled in our BH-TCM program.
Provide essential operational and client support that keeps the GCM team running smoothly from intake coordination to documentation support and client communications.
For students and new professionals interested in community health, case management, and behavioral health. We offer structured internship experiences with mentorship and real-world practice.
Experienced clinicians and program managers who want to lead, innovate, and shape the delivery of care coordination services for GCM's growing Texas client base.
We invest in the people who invest in our clients.
Competitive pay and benefits packages reflective of your role and experience.
Professional certification support including CHW, case management, and behavioral health credentials.
Opportunities to lead programs, mentor peers, and innovate in care delivery as GCM grows.
PTO, wellness programs, and family support resources to help you bring your best to work.
Hybrid and community-based roles available. We understand that flexibility supports your best work.
Work alongside people who share your commitment to health equity, community, and compassionate care.
We'd love to hear from you. Here's how to get started.
We keep it simple. No lengthy portals just a direct, personal connection with our team.
Prepare your resume and a brief cover letter telling us why you're passionate about community health and what role interests you.
Send your application directly to info@gcmbridge.com with the subject line: "Application: Care Coordinator" or the position you are applying for.
Our team will review your application and reach out within 5 business days to schedule an initial conversation.
We'll guide you through the rest a simple, respectful process designed to find the right fit for you and for our clients.
Questions about a role or the process? Contact us here and we'll be happy to help.
Join a team that shows up for Texas families every single day.
Whether you have a question, want to check eligibility, or are ready to get started, our care team is ready to connect with you.
Send us a message and we will get back to you as soon as possible, typically within one business day. You can also reach us directly using the information below.
2601 Little Elm Pkwy, Suite 1803
Little Elm, TX 75068
866-448-3441 Toll-Free
469-777-8727 Local
We respond within 1 business day. Eligibility intakes reviewed within 48 hours.
Fill out the form below and a care coordinator will follow up with you shortly.
Complete our secure online form in about 5 minutes. A care coordinator will review your information and reach out within 48 hours to guide your next steps.
Takes about 5 minutes online.
Eligibility confirmed within 48 hours.
To discuss your needs and next steps.
Dedicated support starts right away.
Our care team is always ready to help. Call us directly or start your eligibility intake today.
Practical health information, program guides, and community resources from the GCM care team, written to help clients, caregivers, and providers.
Behavioral Health Targeted Case Management is a Medicaid-covered service available to Texans with documented mental health conditions. Here is what it includes and how to access it in Texas.
The postpartum period can be the most vulnerable time for new mothers, especially those on Medicaid. Here is a guide to GCM maternal support.
Not sure if BH-TCM is right for you? These five indicators can help you understand if you or a loved one may qualify for this Medicaid-covered program.
Social determinants of health are health issues, not just social ones. Here is how GCM helps address the barriers that affect well-being every day.
A plain-language guide to Texas Medicaid programs and how to get enrolled.
A care manager is not a doctor, but they can be the person who makes sure all your providers are working together. Here is what that looks like day to day.
Behavioral health and crisis resources across Texas, available around the clock at no cost to Medicaid members and the general public.
Whether you are a caregiver for a parent, a child with complex needs, or a family member with chronic illness, Texas has resources that can help.
A practical guide to understanding and participating in your GCM care plan, including what to expect from your care coordinator.
Practical resources from the GCM team, free for clients, caregivers, and community partners.
A quick guide to understanding who qualifies for GCM services in Texas and Arizona.
Download →What to expect from your GCM care coordinator and how to make the most of your care plan.
Download →Everything you need to know about Behavioral Health Targeted Case Management in Texas.
Download →AHCCCS is Arizona’s Medicaid agency. Through a unique arrangement with federally recognized tribes, it funds specialized programs designed specifically for American Indian and Alaska Native communities.
Tribal health programs under AHCCCS operate with distinct eligibility criteria and care delivery structures rooted in tribal sovereignty. GCM serves members enrolled in these programs with compassionate, whole-person care coordination.
Arizona is home to 22 federally recognized tribes, each with unique cultural practices and health priorities.
GCM provides care coordination that respects traditional healing practices, cultural identity, and community-based approaches to wellness.
The federal government has a legal obligation to provide healthcare to Native Americans. AHCCCS tribal programs help fulfill this responsibility.
Each program serves different populations with distinct eligibility requirements. GCM provides care coordination across all three.
Generally, you must be an enrolled member or descendant of a federally recognized tribe and meet AHCCCS income and residency requirements.
Not sure if you qualify? GCM can help you understand your options at no cost.
Contact GCM to learn more about tribal health program eligibility and services.
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